Customer Service

Have a question or comment?  Need that order fast?  Whatever your need or concern, we are here to help.  Customer service and communication are top priority with Engraveables.net.  We are not just a web site, we are real people running a real business.  We check our e-mail throughout the day.  If e-mail is not quick enough, give us a call.  We are always happy to hear from our customers.

If you have placed an order with us before, send us an e-mail and let us know about your experience.

……………………………………………………………………………………

Returns:

Due to the customization of the products, all sales are final and no returns are accepted.

Shipping:

Unless otherwise specified, all products will be shipped regular UPS.  Addresses should include a complete street address, city, state and zip.  Delivery from Billings by UPS is normally 5 business days.  Any need for shipment other than UPS must be specified in the order.

Fees:

Depending on the quality of the artwork provided, an additional fee for setup may be required.  All fees are negotiated prior to production and shipping of the final product.